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Progressive Westwood MA


Service Centers provide fast and hassle-free claims service to customers

In 2013, Progressive® Insurance will open nine new Service Centers across the country, taking the total count to 63. Progressive is the only insurance provider with dedicated, wholly-owned Service Centers offering guaranteed repairs to customers who have a claim. Customers who choose a Progressive Service Center to manage their repairs get their vehicles back an average of four days faster than those who go elsewhere.

To make this service available to even more people, Progressive will open locations all over the country in 2013:

  • Silver Spring, Md.
  • Malvern, Pa.
  • South Plainfield, N.J
  • Pasadena, Calif.
  • La Vista, Neb.
  • Westwood, Mass.
  • Dayton, Ohio
  • Sacramento, Calif.
  • Baton Rouge, La.

"Nine out of 10 customers who've used a Service Center to manage their repairs would recommend Progressive to a friend or family member, " said Tricia Griffith, claims group president at Progressive. "Opening these additional facilities enables more customers across the country to take advantage of our best customer repair process."

The friendly Progressive employees at the Service Centers coordinate the entire repair process from start to finish, making it easy. Customers simply drop off their vehicle at the facility, which has the option to get a rental car onsite. Progressive guarantees all repairs for as long as a customer owns or leases their vehicle, even if they move to another state.

"This service is especially important for our commercial auto small business customers who rely on vehicles to keep their business going, " continued Griffith. "If a contractor or landscaper can't get to their client's site, it hurts business. Getting our customers back on the road is important to us, and our Service Centers provide a unique and convenient way of processing claims and repairs."

About Progressive

Progressive offers insurance for personal and commercial autos and trucks, motorcycles, boats, recreational vehicles and homes. It's the fourth largest auto insurer in the country, the largest seller of motorcycle insurance and a leader in commercial auto insurance. Progressive also offers car insurance online in Australia at .

Founded in 1937, Progressive continues its long history of offering shopping tools and services that save customers time and money, like Name Your Price®, Snapshot®, and Service Centers.



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