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Get a quote Available only to military members, veterans and their families.

USAA is open only to active military members, veterans and their families. If you’re eligible, it’s hard to go wrong with USAA. In addition to serving up consistently cheap car insurance quotes, the insurer earned the third-highest overall score in J.D. Power’s most recent nationwide auto claims satisfaction survey, and the highest for overall customer satisfaction in every region of the country.

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How we calculated our ratings

Our final rankings include insurers available in at least five states and available to the general population.

NerdWallet’s star ratings are based on the following three factors, each weighted equally:

  • 2015 consumer complaints data from the National Association of Insurance Commissioners. The median complaint ratio for the industry is 1. Lower ratios are better. Insurers whose median complaint ratios were more than 1 received fewer points; those lower than 1 received more points.

Only larger insurers with data available in all three of these categories were included. In case of ties, NAIC consumer complaints data were used to break the tie. Smaller insurers not listed here may also be good choices and are worth consideration.



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